Return & Refund Policy – Mishkat Ul Musk Store

At Mishkat Ul Musk Store, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.

Return Policy

Customers can request a return within 14 days of receiving their order.

To be eligible for a return:

• The item must be unused and in its original condition
• The product must be in its original packaging
• Proof of purchase or order confirmation is required

Refund Policy

Once we receive and inspect the returned item, we will notify you regarding the approval of your refund.

If approved:

• Refunds will be processed within a few business days
• The refund may be issued through bank transfer, wallet transfer, or the original payment method (if applicable)

Non-Returnable Items

The following items may not be eligible for return or refund:

• Used perfumes or opened products
• Damaged items caused by customer misuse
• Clearance or discounted sale items

Exchange Policy

If you receive a damaged or incorrect product, we can arrange an exchange depending on product availability.

Shipping Costs

• Customers may be responsible for return shipping charges unless the wrong or damaged item was delivered by us
• Original shipping charges are non-refundable

Contact Us

For return or refund requests, please contact Mishkat Ul Musk Store customer support with your order details.